POST/v1/servicing/delinquencies

Open a delinquency case

Opens a collections case against a deal that is behind. Body: definitionKey and rowId name the record — both required — plus severity (early, moderate, severe, critical), daysDelinquent, missedPaymentsCount, missedAmount, totalOutstanding (decimal strings) and internalNotes. A deal already carrying a live case answers 409: two open rows on one deal is a double count, not a second problem. There is no detector behind this — a person states it, or post_servicing_delinquencies_sweep finds them from the ledger.

Access class: workspace.

Send request

Use the documented inputs to call this endpoint directly.

API serverbase URL

Bearer tokensessionoptional

Stored only in this browser for the session security scheme and reused on every API page in this group.

Request body

application/jsonrequired

bodyoptional

paramsobjectoptional

queryobjectoptional

Responses

201application/json

the action's answer

{
  "data": {
    "bucket": "string",
    "contactAttempts": 1,
    "createdAt": "string",
    "daysDelinquent": 1,
    "id": "",
    "internalNotes": "string",
    "lastContactAt": "string",
    "lastContactMethod": "string",
    "lastContactResult": "string",
    "missedAmount": "string",
    "missedPaymentsCount": 1,
    "openedBy": 1,
    "resolutionAmount": "string",
    "resolutionNotes": "string",
    "resolvedAt": "string",
    "rowId": "",
    "severity": "string",
    "source": "string",
    "startedAt": "string",
    "status": "string",
    "sweptAt": "string",
    "totalOutstanding": "string",
    "updatedAt": "string"
  }
}

dataoptional

defaultapplication/json

a refusal: {"error": "<what a person needs to read>"}. 401 no credential, 402 the plan does not include this, 403 the seat does not, 404 the thing does not exist or is not yours to see.

{
  "error": "string"
}

errorstringrequired

curl --request POST \ 'https://neo-app-api-prod-836053680024.us-central1.run.app/v1/servicing/delinquencies' \ --header 'Content-Type: application/json' \ --data '{ "body": { "daysDelinquent": 1, "definitionKey": "string", "internalNotes": "string", "missedAmount": "string", "missedPaymentsCount": 1, "rowId": "", "severity": "string", "totalOutstanding": "string" }, "params": {}, "query": {}}'

{ "data": { "bucket": "string", "contactAttempts": 1, "createdAt": "string", "daysDelinquent": 1, "id": "", "internalNotes": "string", "lastContactAt": "string", "lastContactMethod": "string", "lastContactResult": "string", "missedAmount": "string", "missedPaymentsCount": 1, "openedBy": 1, "resolutionAmount": "string", "resolutionNotes": "string", "resolvedAt": "string", "rowId": "", "severity": "string", "source": "string", "startedAt": "string", "status": "string", "sweptAt": "string", "totalOutstanding": "string", "updatedAt": "string" }}