POST
/v1/definitions/{key}/threads/{threadId}/resolveResolve a thread
Settles a thread, or with {resolved: false} reopens it — one route for both directions so the word and the stamp cannot disagree. Resolving is a STAMP, not a wall: the thread keeps its transcript, keeps answering reads and keeps taking messages, and a new message reopens it. What it stops is the list counting the thread as live work.
Access class: def:read.
Send request
Use the documented inputs to call this endpoint directly.
API serverbase URL
Bearer tokensessionoptional
Stored only in this browser for the session security scheme and reused on every API page in this group.
Parameters
Values are applied to the request and the example on the right.
keypath · stringrequired
threadIdpath · stringrequired
Request body
application/jsonrequiredbodyoptional
paramsoptional
queryobjectoptional
Responses
201application/json
the action's answer
{
"data": {
"createdAt": "string",
"createdBy": 1.5,
"definitionKey": "string",
"id": "",
"lastMessageAt": "string",
"messageCount": 1.5,
"participants": [
{
"addedAt": "string",
"email": "string",
"isMuted": true,
"lastReadAt": "string",
"name": "string",
"role": "string",
"userId": 1.5
}
],
"recordName": "string",
"resolvedAt": "string",
"resolvedBy": 1.5,
"rowId": "",
"status": "string",
"subject": "string",
"unread": 1.5,
"updatedAt": "string"
}
}datarequired
defaultapplication/json
a refusal: {"error": "<what a person needs to read>"}. 401 no credential, 402 the plan does not include this, 403 the seat does not, 404 the thing does not exist or is not yours to see.
{
"error": "string"
}errorstringrequired