# Read a support ticket

One of the caller's own tickets with its thread, as the customer sees it: our internal notes on that ticket are excluded here and in the database's own policy. Somebody else's ticket is a not-found. Any seat.

Access class: `workspace`.

## Endpoint

`GET /v1/workspace/support/tickets/{id}`

## Parameters

| Name | In | Type | Required |
| --- | --- | --- | --- |
| id | path | string | Yes |
| body | query | null | No |
| params | query | object | No |
| query | query | object | No |

## Responses

### 200

the action's answer

Content type: `application/json`.

```json
{
  "data": {
    "assigned": true,
    "body": "string",
    "comments": [
      {
        "authorEmail": "string",
        "authorKind": "string",
        "body": "string",
        "createdAt": "string",
        "id": 1.5,
        "internal": true,
        "ticketId": 1.5
      }
    ],
    "createdAt": "string",
    "id": 1.5,
    "openedByAccountId": "",
    "openedByEmail": "string",
    "priority": "string",
    "status": "string",
    "subject": "string",
    "tenantId": 1.5,
    "updatedAt": "string"
  }
}
```

### default

a refusal: `{"error": "<what a person needs to read>"}`. 401 no credential, 402 the plan does not include this, 403 the seat does not, 404 the thing does not exist or is not yours to see.

Content type: `application/json`.

```json
{
  "error": "string"
}
```